How do I contact the Office?

Our website has comprehensive information related to our services. If you are not able to locate your answer via our website, you may contact us through one of the communication vehicles below:

• ChatBot – click the Chat icon in the bottom right and type your question for an answer via our artificial intelligence (AI) tool. If you wish to chat with a live agent, staff are available Monday – Thursday from 11:00am – 12:00pm.

• Email – email our office at [click-for-email]. Our goal is to provide an email response within 24-48 hours.

• Phone – call our office at 215-204-7269 to speak to one of our representatives.

If you have a financial hold on your account and need to speak to one of our collectors about satisfying your balance, you may contact our Bursar Credit & Collections staff at [click-for-email] or 215-204-5549.